Grover Landscape Services – Acceptable Use Policy

This Acceptable Use Policy (“Policy”) outlines the acceptable standards of use when accessing Grover Landscape Services’ website, platforms, and communications (collectively, the “Services”). By using our Services, you agree to comply with this Policy, which is designed to ensure a safe, lawful, and respectful environment for all users and customers.

Grover Landscape Services (“Grover”, “we”, “us”, or “our”) may revise this Policy from time to time. Your continued use of the Services after any changes constitutes your acceptance of the updated Policy.

1. General Expectations

Grover Landscape Services provides full-service landscaping, pest control, tree care, nursery sales, and related services to residential, commercial, and municipal clients. We expect users to engage with our Services in good faith, and in accordance with applicable local, state, and federal laws, including California consumer protection, data privacy, and anti-spam regulations.

2. Prohibited Activities

You may not use our Services, website, or communication platforms to:

  • Engage in unlawful activities, including but not limited to harassment, defamation, privacy violations, discrimination, or fraud.
  • Transmit or solicit unsolicited commercial messages (“spam”) without proper consent.
  • Impersonate Grover staff, employees, or representatives without authorization.
  • Disseminate malicious content including malware, spyware, or any software designed to damage or disrupt computer systems.
  • Circumvent website security features or attempt to access restricted areas without authorization.
  • Distribute false, misleading, or deceptive information about our services or personnel.
  • Promote illegal products, substances, or services including firearms, tobacco, controlled substances, or any activity prohibited under California law.
  • Use our communications systems (e.g. contact forms, text messaging platforms, or appointment tools) to transmit messages unrelated to legitimate service inquiries.

3. Communication Consent

Grover Landscape Services may use SMS, email, or phone calls to communicate with customers regarding appointments, service updates, or promotions. By providing your contact information, you expressly consent to receiving such communications.

You may opt out at any time by following the opt-out instructions provided in the message (e.g. “Reply STOP to unsubscribe”) or by contacting us directly.

We will never sell or share your contact information with third parties for marketing purposes without your explicit consent.

4. User Content and Submissions

If you submit feedback, testimonials, reviews, or other content through our website, you agree that:

  • The content is your original work or you have the legal right to submit it.
  • It does not contain unlawful, harassing, or offensive language.
  • Grover has the right to use, reproduce, or display your submission for promotional or operational purposes, subject to our Privacy Policy.

5. Data Security and Privacy

You may not collect or store personal data from our Services without our prior written consent. You are also prohibited from attempting to interfere with the security of our website or any user information stored within our systems.

For details about how we collect and protect personal information, please review our Privacy Policy.

6. Enforcement

Grover reserves the right to:

  • Monitor activity on our website or communication channels as necessary to enforce this Policy.
  • Restrict or suspend access to our Services for any user who violates this Policy.
  • Report unlawful activity to the appropriate authorities, including law enforcement.
  • Remove content that violates this Policy or is otherwise harmful to our users or business reputation.

7. Reporting Violations

To report violations of this Acceptable Use Policy, or if you receive suspicious communications claiming to be from Grover, please contact us at:

📧 info@groverlsi.com
📞 (209) 638-7711

8. Governing Law

This Policy is governed by the laws of the State of California. Any disputes relating to this Policy will be resolved in accordance with California law.